Dragonpay FAQS | Read our frequently asked questions

How can we help you?

Where do I download the app?
How can I top up my credits?
From the Mobile App, click top-up at the bottom of the screen and just follow the instructions.
Where can I use my credits?
Most Dragonpay merchants support it, except Shopee and GrabPay.
Will my credits expire?

No.

Can I cash out my credits?
No, you have to consume the points at selected Dragonpay merchants.
How do i reactivate the app?
To reactivate your Dragonpay Mobile App, kindly go to Dragonpay Credits reset and reset your PIN.

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