What benefits do I get as a merchant for using Dragonpay?

Dragonpay is designed to be complementary with other online payment systems.  We are not saying that you should not consider credit cards and PayPal as online payments, and rely on us solely.  Each payment system has its strengths and weaknesses.  What we want merchants to understand is that they gain a lot of benefits by including Dragonpay in their payment options to customers.

These benefits include:

  1. Security – Dragonpay protects both the buyer and the merchant.  The buyer does not have to disclose easily stolen information such as credit card data over the Internet.  Instead, he can rely on the much more secure online banking environment.  Merchants are protected against fraud involving easily stolen credit cards.  And with Dragonpay’s no-chargeback payment policy, once you are paid, you stay paid.
  2. Bigger Market – With a very low penetration rate for credit cards in the Philippines, online merchants have to realize that there is a much bigger market just waiting to be tapped.  If the customer has a bank account, our Online Banking channel will allow online, real-time payments to be made.  If the customer has no bank account or his bank is not supported by Dragonpay for Online Banking, the OTC Banking solution will allow him to make the payment in the more than 4,000 bank branches that we will support by year-end 2010.
  3. Lower Cost – With traditional online payment systems like credit cards or PayPal, the merchant is charged a percentage of the total gross sales plus a fixed fee portion.  This total can vary from 3% to 15% depending on the risk level of the goods or services being offered, and the credit-worthiness of the merchant.  For items with small margins (ex. consumer electronics) or services (ex. school tuition, hospital bills), such fees are unacceptable.  Dragonpay charges a fixed fee per transaction instead of a percentage.  This can accrue to large savings for the merchant.

Many merchants highly rely on accepting credit cards as their sole payment option.  But given the very low penetration of credit cards in the Philippines, bank payments still remain a more accessible choice of payment.  Numerous studies have also consistently shown that by increasing the total number of available payment options to online buyers, an increase in sales of 10% to 20% have been experienced even in developed countries where most people there already have credit cards.

Merchant Spotlight

AirAsia PhilippinesAirAsia is one of Southeast Asia’s most popular and largest low-cost airline.  It is a pioneer of no-frills, low-cost travel in Asia. It has won Skytrax’s Best Low-Cost Airline award for five years in a row — 2009 to 2013. The AirAsia group operates domestic and international flights to over 400 destinations spanning 25 countries.

AirAsia Philippines flies out of Manila in NAIA Terminal 4 and Clark International Airport in Pampanga to popular local tourist destinations like Kalibo, Palawan and Davao; and to exciting international destinations like Australia, Singapore, Hong Kong, Macau, Malaysia, Thailand and Japan. AirAsia Philippines recently took a major stake in rival ZestAir.

To know more about becoming a Dragonpay merchant, email us at  You can download our merchant application form here.


Dragonpay provides innovative payment solutions to help merchants accept or disburse payments online. We focus on alternative payment channels such as banks, mobile payments, ATM's, and brick-and-mortar payment centers. By doing so, we provide our merchants convenience, better protection against fraud, and low transaction..