Frequently Asked Questions


Where do I download the app?

How can I top up my credits?

From the Mobile App, click top-up at the bottom of the screen and just follow the instructions.

Where can I use my credits?

Most Dragonpay merchants support it, except Shopee and GrabPay.

Will my credits expire?


Can I cash out my credits?

No, you have to consume the points at selected Dragonpay merchants.

How do i reactivate the app?

To reactivate your Dragonpay Mobile App, kindly go to Dragonpay Credits reset and reset your PIN.

If you do not have a Dragonpay Account, you may contact our sales for more information on getting one.