As an Account Manager, you will play a vital role in managing and retaining key merchants to drive transaction growth. Your responsibilities include resolving client issues, building business relationships, and expanding product categories through the implementation of Dragonpay programs. Strategic planning is essential and communication is key, as you’ll be managing interactions with key merchants, negotiating contracts, overseeing budgets, bringing in new activations, and collaborating across departments to ensure client satisfaction.
- Preferably with at least 2+ years of sales, relationship management, and/or customer support experience with clear results and track record
- Can convey ideas clearly and persuasively, converse fluently, and write coherently in English.
- Must have good interpersonal skills, problem-solving skills, and a strong customer service orientation
- Self-starter – can be autonomous and work with minimal supervision