Dragonpay Online Payments

Customers of Dragonpay-accredited merchants can now pay for their online purchases at any of M. Lhuillier’s 1,400+ branches nationwide.  Branches are open 7-days-a-week with some operating 24 hours a day.  Just follow the easy steps outlined below to complete your payment.

Step 1

Go to any M. Lhuillier branch and tell the staff that you will be making a Bills Payment (not a remittance).  You will be given a Bills Payment Slip to fill-up (see sample below).

Make sure your Dragonpay reference no. is correctly entered in the Account Number field.  Make sure also that the cashier encodes it correctly.  A wrong account number can cause your transaction to remain unvalidated.  Please provide a valid Contact Number where we can reach you in case there are problems with the validation.  The other fields (ex. Payor’s Name, Address) are not really necessary but provide them for completeness.

Step 2

Hand over your slip and cash (no checks please) to the cashier.  The cashier will charge you an extra fee for their service.  M. Lhuillier’s standard fee is Php 30.00 for every Php 30,000 increment.  Dragonpay subsidizes or absorbs the first Php 10.00 of the fee so you only have to pay the net fee due over-and-above the actual online purchase amount.

Below is an illustration of how the extra fee is computed based on sample purchase amounts of PHP 1,000 / 12,000 / 50,000 / 80,000.

Step 3

Wait for our confirmation email.  For now, we process M. Lhuillier payments morning of the next day.  In the future, we will have several cut-off so that payments made earlier in the day may be processed within the same day.

Dragonpay provides an alternative channel for purchasing goods or services from the Internet.  We allow buyers and sellers to conduct e-commerce without the use of traditional credit cards or PayPal, which have very low penetration in developing countries such as the Philippines.

Instead, buyers can pay for their purchases through the following means:

1. Online Banking
2. Over-the-Counter (OTC) Banking
3. Over-the-Counter (OTC) Non-Banks

Online Banking allows anybody with Internet banking access to a local bank account, to make a payment that is debited against that account in real-time.  Customers enjoy a more secure payment environment and convenient access from anywhere on the Internet.  Currently supported banks include BDO, BPI, Metrobank, RCBC, Unionbank, UCPB, Chinabank, PNB, Maybank, RobinsonsBank, Sterling Bank of Asia, EastWest Bank, and selected BancNet Online member banks, with several more banks to follow in the near future.

Here are some frequently asked questions (FAQ) about our online bank payment gateway.

To know more about how online bank payments work, click this link.

OTC Banking allows anybody to walk-in to a branch of any of our supported banks to make a deposit-payment over-the-counter.  Dragonpay will automatedly monitor account activities and send an electronic notification to a merchant once a deposit-payment is detected.  For merchants dealing with large transaction volumes, the traditional method of requiring the customer to fax in a deposit slip and then doing a manual reconciliation with the bank statement is just not feasible. Dragonpay’s automated monitoring system for OTC deposits is a more scalable and economical solution.

Currently supported bank for over-the-counter deposit are Banco de Oro (BDO), Bank of the Philippine Islands (BPI), Metrobank, Rizal Commercial Banking Corp (RCBC), Chinabank, EastWest Bank (EWB), Landbank, Maybank, Philippine National Bank (PNB), RobinsonsBank, Security Bank, Sterling Bank of Asia, United Coconut Planters Bank (UCPB), and Unionbank, with more banks to follow.

Dragonpay has recently launched support for ATM-based payments.  Presently, banks supported for this channel are BDO, BPI, Unionbank, Chinabank, Maybank, RCBC, PNB and UCPB.  More banks soon to follow.

To know more about how over-the-counter bank deposits work, click this link.

OTC Non-Bank allows anybody to walk-in to any branch of our partners to make a payment over-the-counter.  Dragonpay will automatedly monitor account activities and send an electronic notification to a merchant once a deposit-payment is detected.

Currently supported over-the-counter non-bank outlets are LBC branches, SM Payment Counters, Robinsons Department Stores (RDS), and M.Lhuillier branches nationwide. LBC has close to 900 branches nationwide operating from Mondays to Saturdays 8am to 5pm, with about 65% of these branches also open on Sundays and holidays.  SM Payment Counters can be found in more than 200 SM retail outlets nationwide (SM Department Stores, SM Supermarket, SM Hypermarket, Savemore Market, etc.).  M. Lhuillier has more than 1,400 branches nationwide operating 7 days a week, with some branches open 24 hours.

The steps for performing an over-the-counter non-bank payment is similar to over-the-counter bank payments except you just skip Step 6. Dragonpay gets the details directly from its payment partners so there is no need for additional validation from the customer.

Standard Fee Schedule

One-time Setup Fee: PHP 28,000 VAT-inclusive.  There are no annual fees but merchants with no transactions within a 1 year period will be automatically deactivated.  Settlement is weekly with a minimum fund-out of PHP5,000. Cut-off is every Friday.

Micropayments Fee Schedule

Merchants who sell very low value items (typically PHP200 or below) may consider our Micropayments Plan instead.  Under this scheme, Dragonpay will charge 5% of the transaction amount instead of the fixed fees mentioned above.  There is a one-time Setup Fee of PHP 28,000 VAT-inclusive for the Micropayments Plan.

For more information, email sales@dragonpay.ph.